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International assistance

About Assistance

Archimedes maintains an extensive and up-to-date global network of healthcare providers. In the event that the selected medical facility does not meet the client’s requirements, we advise our clients to seek medical care independently and subsequently apply for reimbursement of incurred expenses. Transportation costs from the client’s location to the hospital, as well as the received medical services, are reimbursed under the terms of the insurance program. We provide detailed guidance on the documentation process for reimbursement claims. Our goal is to ensure maximum comfort and confidence for our clients in receiving high-quality medical care anywhere in the world.

Our Work in Numbers

Archimedes has established extensive partnerships with leading private clinics, hospitals, Third-Party Administrator (TPA) companies, and air ambulance services. All our efforts are focused on fully meeting our clients’ needs. The statistics presented below specifically reflect our support for clients traveling abroad for medical care.

International 24/7 Call Center
Telephone:
2828
 
WhatsApp/ WeChat/ Viber:
+7 771 111 28 28
+7 771 734 09 82
Email:
info@archimedes.kz

 

If your employee travels abroad, we are the only assistance company in Kazakhstan capable of arranging medical care anywhere in the world.

We offer 24/7 medical consultation and organize both emergency and planned medical care, providing cashless access to our global network of healthcare providers.

24/7 Call Center

We provide medical consultations, support, and assistance around the clock, 7 days a week, ensuring access to services anywhere in the world—directly and through our partners.

Our team possesses extensive experience and in-depth knowledge of every region, enabling us to deliver client-centered solutions.

Our coordinators hold medical degrees and are fluent in three languages:

  • Kazakh
  • Russian
  • English

This allows us to deliver high-quality care and ensure smooth, comfortable communication with clients across diverse linguistic environments.

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